TripTale Terms of Service

Last updated: June 23, 2026

Using TripTale

TripTale is a private travel memory app. You are responsible for your account activity and for keeping your login credentials secure. You must provide accurate account information and use the app only for lawful purposes.

Your Content

You keep ownership of the trips, recordings, transcripts, photos, videos, and other content you add to TripTale. You grant TripTale permission to host, process, display, and share that content only as needed to provide the service, including showing it to viewers you invite and printing a keepsake book you order.

Invited Viewers

Trip owners can invite viewers by email. Viewers may see the shared trip timeline and memories, but they cannot create, edit, or delete trip memories unless TripTale later adds a separate role with those permissions.

AI Transcription

TripTale uses AI services to transcribe your recordings into text and may suggest an optional title or caption. Your words are kept verbatim and are never rewritten. Transcriptions can be incomplete or inaccurate, so review them before relying on or sharing them.

Subscriptions and Purchases

TripTale Premium is an auto-renewable subscription. Payment is charged to your Apple ID at confirmation of purchase. Unless cancelled at least 24 hours before the end of the current period, the subscription renews automatically at the then-current price, and your Apple ID is charged for renewal. You can manage or cancel anytime in the App Store (Settings → your name → Subscriptions) or from Settings → Membership inside the app. Apple handles billing and any refund requests; TripTale does not process refunds directly. Deleting your account does not cancel an active subscription — cancel it through the App Store.

Keepsake books are physical products sold outside the App Store and paid through Stripe. The price shown at checkout covers the items and shipping described there. Once a book has been sent to print it generally cannot be changed or cancelled.

Acceptable Use

Do not use TripTale to upload illegal content, infringe someone else's rights, harass others, attempt to bypass security controls, or interfere with the service.

Changes to the Service

TripTale may change over time. Features may be added, changed, or removed as the product improves, and these terms may be updated to reflect those changes.

Account Closure

You can stop using TripTale at any time and request account deletion through the app or the account deletion page. We may suspend or terminate access if an account is used in a way that harms users, TripTale, or the service.

Contact

Questions about these terms can be sent to support@triptale.ai.